In today’s digital age, technology is reshaping various industries, and cleaning and facilities management (FM) are no exception.

Professional cleaning and FM service providers are unlocking the power of advanced technologies, including the Internet of Things (IoT), Machine Learning (ML), and Artificial Intelligence (AI), to introduce innovative and data-driven approaches to their cleaning services. Using actionable, real-time data retrieved from these technologies, service providers can identify and respond to a client’s cleaning needs more accurately, delivering a seamless service and ensuring a healthier and more hygienic environment for all.

Data-driven cleaning is an emerging trend in the professional cleaning industry. But what exactly is it, and what value is it delivering for our clients?

What is data-driven cleaning?

Data-driven cleaning refers to the practice of using data and technology to optimise cleaning processes to deliver the best possible service to clients. It enables a predictive approach to cleaning – not just responsive – as it unlocks an understanding of how a building is being used by its occupants, meaning cleaning teams can use data insights to know when and where to clean. This newfound understanding of how buildings are used allows for more efficient cleaning schedules and resource allocation.

How does it work?

It involves collecting and analysing data from various sources, such as occupancy sensors, smart devices, and cleaning equipment to gain insights into cleaning needs, usage patterns, and resource allocation. This is all made possible by the arrival of smart buildings and devices, which use IoT, ML and AI technologies. By using these insights, cleaning teams can develop more targeted cleaning schedules, allocate resources more effectively, identify urgent cleaning needs, and enhance overall cleanliness and hygiene standards.

How is it used in practice?

Examples of data-driven cleaning practices include the use of occupancy sensors and smart dispensers.

Occupancy sensors installed throughout a building can provide valuable insights into usage patterns and traffic flow. By analysing this data, teams can prioritise cleaning tasks in high-traffic areas and adjust cleaning schedules based on occupancy levels. Workplace occupancy rates have changed since the COVID-19 pandemic; understanding how your building is being used, and when, offers huge value.

Another example is smart dispensers equipped with sensors; these can track usage levels of hand soap, paper towels, and other supplies in real time. This data allows facilities managers to monitor usage patterns, predict when refills are needed, and optimise inventory management. This helps to ensure that a building’s occupants are never without essential hygiene items.

The impact it’s having on our clients

Receiving real-time data on cleaning needs makes it possible to improve cleaning operations in many ways.

  • Client satisfaction

By combining data insights with best practices gleaned from years of industry experience, at the Tudor Group we can offer tailored advice and cleaning schedules that align with clients’ specific needs and priorities. Data-driven cleaning enables a higher standard of cleanliness – no more empty paper dispensers or dirty floors in high traffic areas.

  • Maximising team efficiency

By providing real-time information, cleaning teams can focus their work on areas where it is really needed and eliminate unnecessary tasks. With a clear understanding that their work is necessary – and no jobs are completed in vain – staff members are more engaged and motivated.

  • Advancing sustainability

Data-driven cleaning also plays a key role in advancing sustainability initiatives. By optimising energy usage and reducing unnecessary water and chemical consumption, smart building technologies contribute to sustainability efforts. Through the implementation of energy-efficient systems and the adoption of advanced cleaning equipment, facilities can minimise their ecological and carbon footprint while maintaining high standards of cleanliness. Read more about our commitment to sustainability here.

Data-driven cleaning and the Tudor Group

At the Tudor Group, data-driven cleaning is a part of our commitment to excellence. By harnessing the power of data, we empower our cleaning teams to deliver exceptional service while ensuring fair compensation and support for our valued employees. Through initiatives like the Living Wage Foundation, we prioritise the well-being of our team members, enabling us to support our wonderful team and deliver our clients with the best experience while offering the best possible price for our services.

Data-driven cleaning represents a shift towards a more efficient, sustainable, and customer-centric approach to professional cleaning services. The Tudor Group is at the forefront of this transformative shift, delivering cutting-edge cleaning solutions that redefine the way professional cleaning is approached in the digital age.


Tudor Group has been delivering outstanding professional cleaning and specialist FM services for over 30 years and aims to brighten places where people live, work and play. We are a highly successful commercial and industrial cleaning and support services company servicing clients across the UK from our offices in the heart of Manchester and Cardiff.

Find out more about the Tudor Group team, or read our ESG strategy here.